Unconditional Warranty - is exactly what it sounds like. We designed and manufactured the Pops Q Tool and stand behind it forever. That is Unconditional, and that is the type of warranty we can offer because our products use the best American made Stainless Steel and glass/nylon for the handle. IF you are not happy with our gear at any time for any reason, get in touch with us - we will make it right.
Pops Q Tool
2169 W. Alexander St.
Salt Lake City, Utah 84119
Attn: Dylan #RA Number
Legal style finer points:
Please include a note with your name, a physical return address, daytime phone number, what you are sending in and why, and what you would like to have happen. Please be sure to ship the package with a carrier that can provide tracking and insurance. Pops Q Tool cannot replace packages lost during return shipment if proof of tracking is unavailable.
If the original purchase was made with a credit card, we will credit the credit card for the returned item(s) upon receipt. The credit card will be charged for the replacement item(s) when shipped. If we cannot exchange or repair the item to comply with your request, we may, at our discretion, issue a credit.
Items will be returned to you in a similar fashion as they are received: ground orders will be returned via ground shipping and express orders via express shipping.
Warranty Request Form
Pops Q Tool offers a unconditional replacement/repair policy due to manufacturing defects. If you feel your Pops Q Tool product is defective please contact Pops Q Tool via the phone or email to receive your "Return Authorization Number".
To receive your RA # please call 801-582-6387 or send us an email via the form below.
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